All content on this website is administered by Impalement
email: info@impalement.ch
Impalement does not take responsibility for external links listed on this website
This website is operated for Loch Noize Productions and represented by:
Jens Förster
AMP Studio, Niersstr. 19, 47169 Duisburg, Germany
Phone: +49 203 8059760
Telefax +49 203 8059762
Email: office@ampstudio.de
«Impalement» is a registered Trademark by german law (Munich, 09.May.2019)
§ 1 – Price
The prices of our goods are listed in Euros, all taxes included. These exclude processing costs and shipping. These prices are displayed in Euros only.
When ordering from a country other than Germany, the customer is the importer of the goods concerned. Customs duties, local taxes, import duties or state taxes are likely to be required for import. These are at the customer’s expense and under their sole responsibility both in terms of payment and tax returns to the authorities and qualified organizations of the customer’s country. We recommend that foreign customers inquire about these aspects with their local authorities before placing an order.
IMPALEMENT reserves the right to modify its prices at any time. The products will remain the property of IMPALEMENT until fully paid.
§ 2 – Placing Orders
When ordering for the first time on the Site, customers are asked to create an online account containing personal information which must remain updated. The sales contract is considered concluded when IMPALEMENT receives, the completed order form.When ordering for the first time on the Site, customers are asked to create an online account containing personal information which must remain updated. The sales contract is considered concluded when IMPALEMENT receives, the completed order form
On the website : https://impalement.ch
Prior to any purchase or when creating an account on our site, the customer is requested to carefully read these terms and conditions.
By completing the order form, the customer agrees unconditionally and commits to abide by these terms and conditions. Should one disagree with any elements specified in these terms and conditions, we invite them not to place any order.
§ 3 – Confirmation
The data recorded by https://impalement.ch during the confirmation of the order constitutes proof of all transactions made between IMPALEMENT and its customers.
The data recorded by the payment system constitutes proof of the financial transactions.
§ 4 – Item Availability
Our offers of products are valid as long as they are marked as avaiable on the website.
In the event of unavailability of a product occurring after the order was passed by the customer, our services will inform the customer by mail and refund or compensate via credit note form the collected and cashed sum.
§ 5 – Shipping Conditions
Products are sent to the delivery address the customer provided during the ordering process. IMPALEMENT decides on the delivery method and service, depending on the destination of the parcel.
We do our best to send the parcels within 30 days of payment (under the condition of availability of the product). IMPALEMENT may not be held responsible for any delays due to the courier.
In case of delayed or lost deliveries, it is the customer’s obligation to investigate and settle with the shipping service provider (e.g. DHL). IMPALEMENT will herefore provide a tracking number of the respective delivery.
§ 6 – Payment
The payment of the purchases can be made through external payment platform (PayPal).
After 14 days without reception of payment confirmation by PayPal, the order is automatically canceled.
§ 7 – Return policy
7.1 Right Of Withdrawal
In accordance to the legal provisions in force, customers have a period of 7 days from receipt of the products to exercise their right of withdrawal to IMPALEMENT without having to give reasons or pay a penalty.
In case of exercise of the right of withdrawal within the abovementioned period, only the price of the purchased product will be refunded ; the cost for returning the product to our office remain at the customer’s expense. Should the customer exercise his right of withdrawal on part of the order he received, the refund of the initial sending costs will be prorated to the item’s shipping cost and not to the whole order.
Returns are to be done in their initial and complete state (packaging, accessories, user’s notice…) that allows the product to be resold as new.
7.2 Returns, Exchanges & Warranty
Our products are checked individually before being sent. In case the customer receives a damaged parcel, the customer must notify the courier immediately. In accordance to the legal provisions in force relating to the compliance with the contract and particularly those specified by law, we will refund or exchange the products apparently defective or which do not match the customer’s order (these provisions do not concern items damaged during the delivery).
7.3 Digital
Digital purchases are non-refundable, even when the files have not been downloaded by the customer.
§ 8 – Customer services
For any further information, questions, exercise of the right of withdrawal, warranty, we ask of the customers to contact us via info@impalement.ch
§ 9- Intellectual property
All texts, comments, articles, illustrations and images reproduced on the websites of IMPALEMENT are reserved under copyright as well as under Intellectual Property for the whole world. Impalement does not take responsibility for links to external sites that might contain misleading, false, derogatory or offensive content.
§ 10 – Liability
The products sold on our e-shop conform to the Swiss legislation. It is the customer’s duty to verify with the local authorities of his country the possibilities of importing or using the products or services that they plan to order.
Photographs and texts, illustrating the products and audio recordings and their lyrics are carefully checked before being put on line. Variations between the descriptions and products as well as errors within the texts or photographs are possible, IMPALEMENT cannot be held liable for these.
IMPALEMENT cannot be held liable for the nonfulfillment or defective completion of the contract concluded in the case these would be attributable to the customer, to unpredictable or insurmountable occurrence due to a third party or to an act of god.
IMPALEMENT cannot be held liable for any damages be them direct or indirect, issuing from the abovementioned risks.
§ 12 – Personal data
Personal data and information concerning the customer are required to manage the customer’s order and for our commercial exchanges. These may be transferred to companies that contribute to these relations, such as those responsible for the completion of orders, their management, processing and payment. These are stored for security purposes, to comply with the legal and regulatory requirement as well as to enable us to enhance and customize the services we offer and the information we send to the customers.
Our website is conceived to be particularly sensitive to the needs of our customers. This is why we use cookies. These are designed to signal your visit on our site. Cookies are only used by IMPALEMENT in a way that enables us to improve the personalized service we offer to our customers.
